Effective Date: February 19, 2024
Welcome to partnersaba.com. At Partners Behavioral Health, we are committed to customer satisfaction and understand that circumstances may arise where you need to return a digital product purchased from us. This policy outlines the conditions under which returns and refunds are processed for digital products sold through our website.
Eligibility for Returns and Refunds:
- Refunds and returns are applicable only to digital products purchased via partnersaba.com. Services provided to clients are not eligible for returns or refunds under this policy.
- To be eligible for a refund, you must submit a request within 14 days of purchase. The digital product must not have been downloaded or accessed more than once.
Process for Requesting a Refund:
- To initiate a refund, please contact brandon@partnersaba.com with your order details and the reason for the request.
- Our customer support team will review your request to ensure it meets our eligibility criteria. You may be asked for additional information or clarification.
- Once your request is approved, the refund will be processed back to your original method of payment within 7-10 business days.
Fees or Costs Involved:
- There are no fees for processing a refund request. However, please note that any transaction fees or charges applied by third-party payment processors are not under our control and are non-refundable.
Specific Product Requirements:
- Digital products must not have been excessively accessed or downloaded. We reserve the right to refuse a refund if it appears the product has been used extensively beyond what is considered fair use for evaluation purposes.
Contact Information for Customer Support: Should you have any questions or require assistance, please do not hesitate to contact our customer support team:
- Email: brandon@partnersaba.com
- Address: Partners Behavioral Health, LLC, 55 Avon Street, Taunton, MA 02780
Additional Information:
- Partners Behavioral Health reserves the right to modify this refunds and returns policy at any time. We recommend customers review the policy periodically.
- Refunds are issued at the discretion of Partners Behavioral Health, taking into account the digital nature of our products and the fairness to both the customer and the business.
Conclusion: We aim to make our refund and return process as straightforward and fair as possible. If your situation is unique, or if you have any concerns, please reach out to us directly. Our goal is to ensure that your experience with Partners Behavioral Health is positive, even if you decide that our digital product is not the right fit for you.
Thank you for choosing Partners Behavioral Health.