Caregiver Handbook Jan 2023 Template

This handbook emphasizes the significance of caregiver involvement, detailing rights, responsibilities, and ethical considerations. It provides a clear roadmap from pre-enrollment to discharge, including treatment planning, interventions, and progress tracking. Health and safety protocols, including emergency procedures and center-based policies such as medication administration and mealtime practices, are thoroughly covered. This concise resource empowers caregivers with the knowledge and tools necessary for a collaborative and informed therapy experience.

Table of Contents

• WELCOME CAREGIVERS 4

• INTRODUCTION 5

  • Mission Statement 5

  • Vision Statement 5

  • Values 5

  • The Treatment Team 5

  • Contact Information 6

  • Evidence-Based Practices 6

  • Services Available 6

• GETTING STARTED 8

  • Pre-Enrollment Timeline 8

  • Enrollment 8

  • Assessment 8

• RIGHTS AND ETHICS 9

  • Individual Rights 9

  • Individual Responsibilities 9

  • Caregiver Participation 10

  • Informed Consent 10

  • Assent 10

  • Privacy and Confidentiality 11

  • Complaint and Grievance 11

  • Conflicts of Interest 13

  • Client/Provider Relationship 13

  • Role of Staff Members 14

  • Statement of Non-Discriminatory Practices 15

• TREATMENT SERVICES 15

  • Scheduling and Hours of Operation 15

  • Communication Policy 15

  • Assessment and Reassessment 16

  • Treatment Planning 16

  • Intervention 17

  • Individual Outcomes and Progress Measures 17

  • Transition and Discharge Planning 17

  • Designated Setting 17

  • Access to Wi-Fi 18

  • Cancellations 18

  • Caregiver Participation 19

  • Caregiver Guidance 19

  • Physical Intervention 20

• HEALTH AND SAFETY 21

  • Workplace Health and Safety 21

  • Infection Control Procedures 22

  • Injury, Illness, and Reporting 24

  • Basic First Aid 24

  • Emergency Situations 24

  • Incident and Mandated Reporting 24

• CENTER-BASED ONLY 25

  • Medication Administration 25

  • Snacks and Mealtimes 25

  • Toileting and Additional Clothing 25

  • Napping Policy 26

To learn more about policies, procedures, work instructions and job aids, check out this blog post.

Restrictions and Limitations

• Documents and templates (“downloads”) include proprietary information and remain the intellectual property of Partners Behavioral Health.

• Downloads available for use by purchasers and customers only. You agree not to distribute this document for use by other organizations or programs, in whole or in part, without the prior written consent of Partners Behavioral Health.

• Use of downloads does not constitute a relationship between the purchaser and Partners Behavioral Health, nor does Partners Behavioral Health assume any liability for the outcome of implementing this in your agency or program.

• By accepting downloads, you agree to be bound by these restrictions and limitations.