C-suite services: Auto recurring pre-service payments for base hours. Manual post-service invoicing for additionally authorized hours. Most aggressively discounted pricing.

See our services page and customized professional services page to learn more.

To identify pricing, select the base hour package you’d like, and your company’s current revenue. For pre-revenue start-ups, select $0 – $1M.

See below for important information.

  1. Services are billed to customers based on cumulative service time of team member(s) working on items specific to the customer account.

  2. Services under this model are tailored specifically to each customer’s needs.

  3. C-suite services are based on a recurring, volume-based model, that allows us to offer the best possible price. This model also allows us to take extra steps to ensure we secure time from specific team members as needed for customers in a service period.

  4. Customers lock in and pay for a minimum number of recurring monthly hours (“base hours”) at a volume-based discount.

  5. Fees for recurring, higher volume service packages are heavily discounted from our standard and customary hourly rates. Prices are discounted based on three factors: 1) overall revenue – more heavily discounted for earlier stage practices, 2) recurring volume – more heavily discounted for higher volume customers, and 3) payment term for base hours.

  6. Customers can increase or decrease their selected package, or end pre-payments at any time. Customers are not locked into anything.

  7. Standard post-service payment terms: For all services not invoiced under pre-service terms, post service terms apply: Invoices for these services are issued monthly, within two weeks of the month closing, and are due within 15 days.

  8. Customers may opt for pre-service payment of base hours, which offers further discounts. Customers pay base hours in advance of service period each month via automated electronic payment system. This method helps improve our cash flow and can help simplify our collections efforts and so we pass along these benefits to our customers opting for this method through reduced hourly rates.

  9. Customers opting for pre-service payment of base hours will not be charged a separate retainer beyond the advanced monthly payment. Customers opting for post-service payment of base hours pay a retainer equal to one month of their selected c-suite package.

  10. Customers will be invoiced for their minimum base hours to maintain volume based pricing. Unused time may not carry forward. Customers with frequent underutilization will be asked to move to a smaller package.

  11. Overage: In some cases, customers may desire for PBH to provide more service time than is allocated in their selected package. In such cases, overage is agreed upon in advance, and billed at the end of the month, at an hourly rate commensurate with the c-suite package selected.

  12. Pre-paid balances for customers who change their package or terminate c-suite services will be honored at rate purchased, up to 6 months following termination of services.

  13. Applicable downloads are generally included with our services. Separately purchased downloads are not eligible for credit toward services.

  14. Overdue accounts may be placed on hold until such time those balances are resolved.

  15. Each service period begins the 1st of the month, prepayments and reservation of time should occur at least 1 week prior to the upcoming service period. Services that may occur prior to the initial prepay period will be deducted from the initial period.

 

Annual Revenue

$0-$1M, $1-$5M, $5-$10M, >$10M

Package

Advisor lite [2.5 Base Hours], Strategic Advisor [5 Base Hours], Strategy and Support (Moderate) [10 Base Hours], Strategy and Support (Expanded) [15 Base Hours], Strategy and Support (Comprehensive) [20 Base Hours]

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