When operating an ethical ABA practice, it’s important to monitor and manage performance and outcome metrics for standards and compliance that span 4 broad categories: clinical, business, financial, operational.
Realistically though, there are more functional layers. I find it helpful to conceptualize more specific operational and management activities from those 4 categories in the following way. Here they are, in no particular order:
✔Client clinical services and coordination of care
✔Staff training and supervision
✔Client intakes & orientation
✔Scheduling & authorizations
✔Community engagement
✔Marketing, social media
✔Recruiting & hiring, social media
✔Human resources and performance management
✔Office management, IT
✔Contracting & credentialing
✔Revenue cycle management
✔Bookkeeping
✔Financial activity, reporting
✔C-level support, executive coaching, strategy
✔Research management
And remember, it’s important to coordinate between departments and professionals as well!
Do you feel anything is missing or would you categorize differently?
_____
Brandon Herscovitch, Ph.D., LABA, BCBA-D
Partners Behavioral Health can help with your clinical and business standards, compliance, and outcomes. We can help you scale an ethical ABA practice you’re proud about. DM me for more information.
